Its a HORROR story!!!! I tell the lady I want her to follow the form of what my hair already looks like, long in the front and short in the back. So she takes my hair out of the pony tail, and wets it down and combs through it. The way my hair was parted when I walked in (which was parted on the right side) was the way my hair was parted when I left!!! So her idea of following the form of my hair was litterally to just cut an inch off of it, without going through it, or to check to make sure that it is even!!!! So I tell her that I was expecting her to bob the back, it was way to long, so what did she do? SHE CUT A "V" INTO THE BACK OF MY HAIR!!!!!!!!!!!! Then she looks at me and asks if I would like her to blow dry my hair!!!!!!! Needless to say I said no! Run run far away!!