They not only showed up on time for the appointment, they completed the installation of my Hunter Douglas silhouettes, Shutters and Beautiful new Draperies without a snag. This is the fouth time I have used Castle Draperiees in the last in the lasst 20 years. In todays hussel and bussel worl, it is good to know that a company that has been around since 1955 still has that hands on touch. David was a pleasure to work with and Michelle is so professional on the phone. The installer even vacumed up when he was done. I would no't go anywhere else.