I brought my bike in three weeks ago and asked for a tune up. It seemed like I was riding slower. The first thing they did was measure my chain and tell me I needed a new chain and set up. I reluctantly agreed. I confirmed they were tuning up my bike and paid them over $250 to do it. I had a race the following week..noticed my brakes rubbing in the rear of the bike. I went back to the bike shop the next day.. Last Sunday... Told them they just tuned it up and if they could double check the brakes. They said no problem and it should take a day. I never got a call from them so I stopped by on Friday, a week almost after I dropped off the bike. The owner seemed surprised I was there. I said is my bike ready? They rolled my bike to me and flipped it over. The tech said there was rust on the brakes and he had to order the parts, and he might not even be able to order them... I asked which one? It would be IMPOSSIBLE to miss this on a tune up.