First negative review in my life. So VERY long story short:
I bought a used scooter in Winter Park in December 2013. I was told no refunds, no guarantee etc due to it was used which was logical for me. I just asked to change the front bulb since it was not working and to put full tank in. When I paid and my scooter was parked in front before closing the place, I found none of these things were done. I asked again, got the fuel fortunately to be able to drive home but I was informed the bulb had been changed and there was something wrong with the nest because it was not working. Got back home and spent 3 days on the scooter doing some minor repairs and tune ups to make sure everything works etc. I found out the front cover of the lamp was not even touched, I have put it apart, changed the bulb and TA DA!
I came back to the place in February the 1st to leave the scooter for sale since I was moving. Signed the deal, set the price range and left. I was waiting to be informed about the sale. After 4 months and few questions on FB, I called to check how it was going - couldn't get the info since JJ was unreachable. After few attempts finally got through and I was told that the scooter had been sold 2 months earlier! Although I left phone numbers, email adress and conversation on FB, JJ told me I had been unreachable. To make it worse, he explained that my scooter came back to his place with damaged engine and he had to give the money back to the client! After vivid conversation, he admitted he owned me money regardless to his action and promised to send me a wiretransfer (which I asked about when signing the deal). I was told to call him on specific day so he could check in papers for how much my scooter was sold. I did it of course to find out JJ was off that day!
Although he was given specific details what to fill in when doing the wiretransfer, he failed 3 times - thats JJ version. I called the bank and was told they see 1 attempt and it was rejected due to name mistake.
After another few weeks of calling and emailing JJ refused to do wiretransfer. We agreed that I would be sent a check with regular mail.
After another month of waiting to receive it I called again and offered my lawyer's services. I was told the check had been mailed, but never got to the address. Sure.
Briefly, I got my check now ($10 less than agreed for no reason, but I do not care anymore) and the whole story took OVER 6 MONTHS and over dozen of emails and phonecalls, generally a lot of wasted time and energy.
I think this is not how you do your business with your returning clients (they earned selling me the bike and they earned money selling it for me later).