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(407) 671-5858Visit WebsiteMap & Directions4586 Palmetto AveWinter Park, FL 32792Write a Review

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Fax: (407) 678-2149

Payment method
amex, discover, master card, visa, cash
Neighborhoods
North Goldenrod Commerce Park, Goldenrod
Associations
American Animal Hospital Association (AAHA),American Veterinary Medical Association (AVMA)
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Sharon U.

06/16/2014

Overall

There are a few things that went wrong with this vet office.



First, I don't like being made to wait. Your office gave me a time to be at an appointment and I came on time. If your doctor's can't do the same, what's the point in setting up an appointment?



Second, I was told that when I paid for my puppy's shots that they would be done in a series and that I paid for the whole series on the first visit. Well, when I took him in for subsequent shots, they charged me again. Don't tell a client they've already paid for something and then stick them with another bill.



And third, and worst of all, my puppy's health was put at risk. I took my puppy in a month ago for shots and I had noticed that he looked very skinny. I was feeding him as recommended, but his ribs were sticking out. The vet said he was fine and that he would fill out with age. Then I took my puppy in today for a check up and shots and was told by a different vet in the same office that I wasn't feeding my dog enough and that he should be eating double what I was giving him. I specifically asked about his feeding a month ago, I commented on his ribs, and your office told me he was fine. Now I'm being told he's not fine and that for that ENTIRE month I've been underfeeding him because of one of your doctors.



I do not trust this vet's office with much of anything: timeliness, accountability, billing, or compassionate health care for animals. I will not be going back and would not recommend their office to anyone.

Details

Phone: (407) 671-5858

Address: 4586 Palmetto Ave, Winter Park, FL 32792

Website: http://www.mcabeeveterinary.com

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