I have had past dealings with THE COLLECTION for other weddings I have participated in. When I finally got engaged, I knew it would be one of the stores I would consider for my wedding dress. I made a trip to the store with my mom, expecting to "begin" the process and see what was out there for wedding dresses. But on that first shopping trip, I surprisingly found my wedding dress and it was smooth sailing from then on. I have to tell you that the customer service at THE COLLECTION has greatly increased and it is single-handedly due to them bringing on "Mimi" as a consultant. She is AMAZING!!! She also respects a bride's pricerange and doesn't try to upsell you anything you can't afford. At first, I wasn't liking any dresses I was trying on, but then Mimi pulled a dress and had a "vision" for how we could alter and customize it. She said "trust me" and I definitely did. We ended up taking off the satin belt and replacing it with a beautiful crystal encrusted belt that was a showstopper
I had a limited time to shop for my dress for two reasons. One: grad school kept pushing back the time I had to look for one. and Two: my sister, mom, and aunt all came in one weekend to help me find the dress. We weren't planning on stopping my The Collection, but one of my coworkers had mention the shop to me and my mom wanted me to try on practically every dress every made :) Anywho, we walked in early on Saturday and the sales lady was more then happy to help us even though we did not have an appointment. The dress price can get quite high if you aren't paying attention to your budget, but you are paying for quality. The biggest problem I had was I could not decide because they were all beautiful. Their costumer service was amazing. There was some confusing when I scheduled my first fitting. I had scheduled it for a Saturday, but I was not clear I was a coming for the fitting and not just to try on the dress. So when I showed up Saturday with my stepmom and bridesmaids,
I can't say enough great things about my experiences at The Collection Bridal. From the time I was a little girl I dreamed of trying on dresses at this store and my dream became a reality when the second dress I tried on became THE dress. The staff are very helpful and accommodating. They maintain close contact with you throughout the entire process to keep you updated on your dress and to schedule all of your fittings. Their seamstress is truly a magician and can do amazing things in a short period of time to make sure your dress fits you perfectly. Valentina is probably one of the most genuine people I have ever met. She puts her heart and soul into helping you find the perfect dress and treats you like you're family. She was there by my side throughout every step of the process and I can't thank her enough for all that she did to make my experience one that I will never forget. I highly recommend this store to anyone in the Orlando area!