I really like these guys. No one else took the time to guide my in the right direction. You sure can't get that kind of service through the internet. Sure you can find parts cheaper online, but I was going to spend $90.00 plus freight on a timer for my washer. I called RichLine Appliance Parts and they asked me what my machine was not doing and come to find out that my lid switch was bad. WOW! They SAVED me money. I'll definitely be back!