Kay Jewelers

My son went here during the holidays to shop for his girlfriend. He did go in a shortly before closing time and was working with a sales associate. Then a buzzer went off the associate closed down her computer and bluntley told my son " you have to leave we are closed" After he told me this I called the next day and spoke to the manager Fiona. She said they allowed my son to come in at closing since they had another customer in the store that was actually making a purchase.. UNTRUE with her timing.. We dropped our son at the door and drove around the shopping center and decided on eating at Panera, If this was the case my Panera Bread receipt would not have stated I ordered at 8:47pm. I told her I did not have a problem with their policy of no one in the store at closing but that they could have explained their policy to him and gave their holiday hours for him to come back or even offered for him to browse the website and come back to the store to see in person or order from them. I feel my son was discriminated against due to his age as well as treated rudely. Would they have told him this if he was making a purchase at closing? This is a young man that would have had years of dedication at their store in the near future but not now. The customer service here is lacking and to top it off I called home office they apologized but no one seemed to concerned to call me back. Our business will never be with this company or their affiliates.