Sure, we all like doctors that talk to us in normal terms, but admit it, we all want the staff to treat us like we are more than the next person in line. THEY TREAT ME LIKE I AM THE ONLY ONE THERE! They are friendly and responsive. They are willing to answer my questions regarding my co-pay, my bill, or will get me to someone that will. I have an extremely high co-pay, and instead of just taking the co-pay, they have explained to me that they will only charge me what the insurance would consider for my visit. This means that when i went in for a return visit to follow on my plantar fasciitis, where my co-pay on the card is $70.00, they only collected $33.79 based on what the doctor was going to be doing. WOW!! so have i been overpaying to all of my specialists??
I had such an overall good experience that I wanted to share. I was so hesitant to go to the foot doctor because my experience has been that doctors don't really talk to you much or pay attention to what you are telling them, HOWEVER, Dr. Siceloff not only listened to what i had to say to help figure out what is going on, but took the time to talk to me in a way that i understood about what was wrong and explained what he was going to do to help make it all better.
I would recommend Foot & Ankle Associates to any of my friends and family. Due to their strong customer service belief, i still get a "personal" appointment reminder phone call and i was greeted with a smile when i cheked in. The staff is nice and friendly and the physician took the time to explain to me what my condition meant and what i could do to help make it better and avoid costly surgery