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Lone Star Steakhouse

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Business Details


Regular Hours

Extra Phones:

Phone: (336) 765-4013

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Lone Star Steakhouse & Saloon

Steak Houses, Restaurants, American Restaurants
Other Information:

Cuisines: American, Steakhouse

Alcohol: Full Bar

Price Range : Average

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My family and I did a take out...

My family and I did a take out order for this restaurant. The steak was very tough (couldn't chew!) and we did not get our salads. Also the other food was very small in size. I talked with the owner-manager and he told me that the steaks come to him pre-cut and he can't help they are tough. He then looked at our ticket and it was entered we paid with a gift card and and a discount coupon. We PAID CASH!. He made me feel like I got my food free and was looking for more free food. I know now not to go back. We eat there often and I am done! Now we are back at Out Back. I am appalled at the way our complaint was treated and I was made to feel. Stay away someone is putting cash in their pockets and if you get a lousy meal they will be-little you when you say something!


Provided by Citysearch - 
Lazy service ruined a $70 family meal.

Tonight we had a very disappointing experience at the Lone Star Steakhouse in Winston-Salem, North Carolina. The restaurant was not busy at all and it took forever to get soda refills. In fact, my wife requested a refill for her soda before we received our meal and didn't receive it until she had finished. Furthermore, I had ordered a shrimp add on and didn't get the shrimp until after I had finished my meal and was ready to go. It was obvious that the server never punched the shrimp order in with the rest of our meal. However, she never admitted her mistake, nor did she ever apologize for the inconvenience. To make matters worse, when I went to the restroom, I found our server in a side station texting. Really? Not what I would call a worthy $70 dollar meal.

I am not one to usually complain. However, tonight's experience was offensive and entirely preventable.


Provided by Citysearch - 
Great service & Average Food

My family and I visited last week. The server was very friendly and attentive. We were all surprised at how good she was. Sadly, the food wasn't nearly as good as she was. It was average at best. The steaks were overcooked. They DID offer to take them back and bring us new ones though. We will try this place again simply because the server was awesome. She should give others in town lessons.


Provided by Citysearch - 
Here's the beef

There is nothing intrinsically wrong with the dining experience at Lone Star (Pavilions). I received a coupon for a steak/shrimp combo meal in the mail. The 6oz. tenderloin wrapped in bacon probably is responsible for numerous deaths a year. But I digress, it was sinful and I enjoyed it.
Caveat emptor! The three shrimp that were included with the special were probably called that by their family. They were overcooked. However the meal was served with approximately 8 oz. of cocktail sauce, which made me wonder ""Wheres the shrimp?""

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Lone Star Steakhouse

504 Hanes Mall BlvdWinston SalemNC 27103

(336) 760-9720

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