Oh my God! Indisputably the most terrible and shady insurance company I have ever dealt with. My car was totaled by a driver who was insured by Integon. It has been over a month I still do not have a car and the insurance agents keep giving me the run around. When you call the company there are various number options to select. When you select to check on a claim it automatically hangs up on you. You literally have to call and act like you want to purchase insurance to actually get anywhere. I am beyond frustrated with this company. I will definitely be reporting them to the Better Business Bureau. If you are involved in a collision with someone insured by Integon, be prepared to go through a long and a painfully tedious claims process.