Use these guys only if you enjoy never knowing the answers to your concerns and never getting anything done in a timely fashion. Anytime I ask a question to these guys they dance around the answer and usually make you feel bad for even asking any questions. It takes way too long every time I have to take my stuff in there. I've never felt more ripped off and frustrated in my life. I will start driving an hour away for my PC needs just to avoid having to ever go to KPM again. I wouldn't even give them 1 star, but I guess I have to.