My wife and I initiated our vehicle search via the Internet and were quickly connected with Jerry Clarke when it came time to visit the dealership. From the start, it was a amiable, low-key, professional experience in which we quickly got the impression that Jerry was listen...moreing to our needs and working very hard to show us multiple vehicles and models that would meet those needs... providing us with options and letting us formulate our decision. We got to drive several vehicles... Jerry explained the specific features of each one in relation to our needs and the experience of driving the vehicles became a hands-on \"sales pitch\". We appreciated the fact that we felt absolutely no \"pressure\", neither during our first visit to Malloy Toyota nor on a follow-up visit. After we made a decision to buy, Jerry orchestrated the paperwork process that was quick and completely \"painless\" after which he walked us through the dealership and introduced us to the people who would work with us for maintenance, parts, etc. With no exceptions, the people we met were friendly and we got a sense of an organization that was genuinely dedicated to customer service. Our experience thus far indicates that we will have a long, productive relationship with Malloy Toyota.view less
Serving the Winchester Area.
From Business: As one of the largest BMW parts recyclers in the US, we specialize in rebuilt, new, and used BMW parts for all BMW car models. Our recycled BMW parts inventory incl…
Serving the Winchester Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
I bought a Camry from Kern Toyota back on 9/3. It has taken me awhile to post my review but I wanted to complete it as I had said I would. I was very pleased with the service I received on my initial visit back in August when I first took the car for a test drive. Scott was ...morevery prompt in assisting us as my son and I looked at cars on the lot. He was very quick to offer a test drive after listening to what I was looking for. I told him after the test drive that I really liked the car but had to wait until the end of the month in order to buy it. I never felt any pressure to buy the vehicle although Scott would keep in touch periodically over the phone. He acquired a vehicle in the color and style I was looking for and had it ready the day I came back. The purchase process of the vehicle was great. No long drawn out haggling back and forth. Scott informed me of all the extras but there was no pressure to take them. The financing and paperwork process was very expedient and not as I have encountered at other dealerships. I would definitely recommend this dealership and Scott. They made the buying process a breeze.view less
I discovered MalloyToyota while searching the internet for information on FJ Cruisers. I gave them my contact information on there website. Jerry Clarke, there internet sales rep, contacted me by email & we set up a test drive. Jerry was very informative & didnt try to sell ...moreme. He said stop back by if you have any more questions. There was absolutely no pressure. I came back a second time & asked about price. He gave me a price, I said thank you, & left. Again, no pressure. I researched the price he gave me & even went to another dealership near my parents house to compare. They said no way can we reach that price. Bottom line. Jerry was straight forward & honest from the get go. He gave me a fair price on my trade in & a fair price on the 2013 FJ Cruiser. I didn't need to haggle. I came back a 3rd time & bought the vehicle. After the sale was made, he gave me a tour of the dealership & when my vehicle was ready, he took the time to go over every feature with me. Malloy Toyota was a very friendly car buying experience. Jerry, if youre reading, you're a 10 buddy. I love my new car.view less