I am a regular customer of Lovely Nails in Wards Plaza and could not begin to rave about their work as well as customer service. I recently had a fill last week after having a brand new full set put on at Lovely Nails prior to that. Within the past week my acrylics have been breaking down which is not something that has ever happened when going to my favorite spot. So I called the store and Lin, the wonderful owner answered the phone. When I explained the situation and that 4 nails weren't doing well, she told me to come and she would fix those at no charge. Upon arrival I received an entire new fill from Lin free of charge. She would not even allow me to tip her. Prior to becoming a regular a at Lovely Nails I have been to almost every nail salon in Winchester, since having lived in the North previously and been accustomed to such service. Until now I have never been treated with such kindness and professionalism. Lin took just as long on my free fill that she normally takes when I come for my usual. The team at Lovely Nails is top notch, and I would recommend them to anyone any day! I'd trust Lin with my bridal nails! ❤️❤️❤️
Nailtique is hands down the best salon in the Winchester area. I've been to basically every salon around here and yet none compare to Nailtique. With the friendly and hard working staff (who actually remember your name and even stay open past business hours just to ensure you as the customer are taken care of), the array of color choices.... regular and gel, mounted along a large wall, the beautiful decor, the AMAZING massage chairs, and the amazingly talented employees....the overall atmosphere and experience is not something you should pass up. I definitely love that the prices aren't outrageous especially when you're given the outrageously priced look, just without the outrageous. I refuse to go anywhere else but Nailtique, not only because of their great work, but also trust. They are the only people I trust with my nails. It saddens me that internet trolls leave negative feedback about this salon just to be exactly that..a troll. Trolls that can't type correctly at that. End rant. Anyways, Nailtique is a phenomenal salon offering not only nail services, but facials, waxing etc. Definitely check them out!
What a gem of a nail salon!!!! I made a spur-of-the-moment appointment for a pedicure. What a treat for me after a hard day's work. I got the pedicure w/hot stones - so relaxing. The salon is very neat and clean, small and intimate. And the soft, quiet background music certainly took me to my "happy place" - beautiful spa music, so relaxing, so beautiful. After my pedicure, Helen free-handed the most beautiful flower design to add the ultimate final touch to my pedicure. Before my pedicure was finished, I had already made an appointment for a manicure tomorrow evening. I will definitely be spreading the word about this wonderful salon to all my friends and coworkers. And so convenient to my workplace - right around the corner. Definitely well deserving of a 5-star rating. Can't wait for my manicure tomorrow!!!!!