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Valley Family Practice

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Business Details

8

years

in Business

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BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sat - SunClosed

General Info:
At Valley Family Practice and Internal Medicine our mission is to provide excellent comprehensive primary care for health maintenance and disease management as well as acute care needs. We strive to see our patients with acute concerns the same day. We are one of the few remaining "physician only" practices with three board certified medical doctors. You can always expect proactive response from us, since our years of experience makes us well-versed with every kind of ailment, and thus lets us help you better. We always are willing to listen to you at every stage during your meeting with our experts, so that you are always at ease while you are in our care. We are a family, and we always would treat you just like our family members.
Extra Phones:

Primary Phone: (540) 722-0220

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Payment method:
master card, visa
AKA:

Valley Family Practice, LLC

Categories:
Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons

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11/07/2008

Overall
Nursing staff

I recently went to the office of Dr. Robert Duck. His receptionist was nice. As I entered the treatment area I met a nurse who I felt was rude and unprofessional. I opted not to become a patient of Dr. Duck.

06/03/2008

Overall
UNFAIR & UNJUST

I went to Dr. Duck's office on 05-29-08 for a first time visit to choose a new general family doctor and was seen by his associate Dr. Gapol for about 10 minutes.

I informed her that I was there to get a referral to a Specialist for my legs.

I informed her that I was at the Emergency Room on 05-25 08 with leg a injury and I needed a referral from my primary care doctor to see the Specialist I was referred to by the Emergency Room.

She asked what medications they gave me at the Emergency Room and I told her.

She then just started stating over and over and over that they do not percribe NARCOTICS at their office even after I stated that I understand the first time.

The word Narcotics never came up acceipt by her and she told me that if all I want is narcotics then she can give me the names of dotors down the street that will give me all I want.

She never heard me out about any of my conditions and never gave me the referral to the Specialist.

I received a phone call the next day from a receptionist who informed me that Dr. Gapol received my medical records from my previous doctor they that they can not acceipt me as a new patient after they reviewed my medical records.

I called my previous doctor and they did not send them my records the next day.

I have heard great things about Dr. Duck which is why I wanted to switch to him but his associate Dr. Gapol has some really serious issues with narcotics and does not even hear you out to even make a fair and just assumption of a person and their needs.

She is the kind of so called doctor that makes people shy away from medical attention no mater how bad they need it.



RSeay

11/12/2007

Overall
Awesome doctors

We were new in town and found this place and really liked it, all of the doctors here ust awesome and we really liked them

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Valley Family Practice

812 Amherst St. Suite 101WinchesterVA 22601

(540) 313-4692

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Valley Family Practice

812 Amherst St. Suite 101WinchesterVA 22601

(540) 313-4692

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