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11/27/2009
The nu look cleaners in Wards Plaza has THE worst service I have EVER encounter. They do not do the cleaning on site, they send it around the corner to the other site, but, fail to tell you . They took an extra day to clean the item, yet said it would cost them to much to call me to tell me. I had to go across town twice to finally get it. They said they are just the drop off station, which was not told to me, when I dropped my item off. When I mentioned that she said "you didn't ask,everyone knows" I said " Well, I didn't know, it isn't posted any where in the building". I then stated, the dress was a day late from what was told me. She said "it was dirty" YES it was that is why I took it to the dry CLEANERS.,
I would not recommend this site to anyone EVER. The one around the corner , on Weems is where they actual cleaning is done and the people are rather nice, and do a very good job. But, personally I would stay as far away from the one in Wards Plaza, Valley Ave. The service is poor, the employees are rude and they do not believe in customer satisfaction.
Details
Address: 2216 Valley Ave, Winchester, VA 22601
Website: http://www.nulookcleaners.weebly.com
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