I am a regular customer of Lovely Nails in Wards Plaza and could not begin to rave about their work as well as customer service.
I recently had a fill last week after having a brand new full set put on at Lovely Nails prior to that. Within the past week my acrylics have been breaking down which is not something that has ever happened when going to my favorite spot. So I called the store and Lin, the wonderful owner answered the phone. When I explained the situation and that 4 nails weren't doing well, she told me to come and she would fix those at no charge.
Upon arrival I received an entire new fill from Lin free of charge. She would not even allow me to tip her. Prior to becoming a regular a at Lovely Nails I have been to almost every nail salon in Winchester, since having lived in the North previously and been accustomed to such service. Until now I have never been treated with such kindness and professionalism. Lin took just as long on my free fill that she normally takes when I come for my usual.
The team at Lovely Nails is top notch, and I would recommend them to anyone any day! I'd trust Lin with my bridal nails! ❤️❤️❤️