In mybookHome Collection (edit)
Added to your home collection.
Removed From mybook!

We took this business out of your home collection.

Discount Carpet Outlet

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

23

years

in Business

Hours:

Regular Hours

Extra Phones:

Fax Number: (937) 383-2136

TollFree: (800) 241-6556

Sponsored Links
Brands:
mohawk
Payment method:
financing available, amex, all major credit cards, diners club, discover, master card, visa
Categories:
Carpet & Rug Dealers, Floor Materials, Carpet & Rug Distributors & Manufacturers, Floor Materials-Wholesale & Manufacturers, Carpet & Rug Pads, Linings & Accessories, Carpet & Rug Dyers, Outlet Stores

More »

Less »

Reviews

YP Insider badge
Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 7/1/2014

Overall

Purchased hardwood floors last year and LOVE them! Our entire experience was great....sales, service and installation! I was referred by a friend who also had a great experience so I was surprised to see these reviews. Now I'm referring someone. Oh and great price too!

Helpful?Flag
DZN1127

Posted: 1/7/2012

Provided by Citysearch - 
Overall
Don't Buy Your Carpet Here!!!!

DON""T BUY YOUR CARPET HERE! When I first found out about this company, I called Charles and he immediately came out to my house. He is quite the charmer and made a great first impression. Unfortunately, that was only a first impression and the charm wore off quick! He had to make several trips out to our house before we could finally get the carpet that we wanted from him because he kept forgetting to bring samples of what we told him we wanted. Once we finally ordered the carpet, it took the company forever to get the carpet installed. Charles mis-measured the space that we were carpeting and therefore, the carpet came in and there wasn't enough of it and the order was wrong. I could go on and on about all of the mistakes that were made by him, Derek (his store manager), the installers, and the company overall. What a JOKE! I don't know how this company is even in business. We had to call them so many times to follow up on our carpet and to get it installed. Did I mention that the company overcharged us by $500? Well, they did and we of course had to call Charles to get that fixed as well. AWEFUL, AWEFUL, company. I agree with the other reviewer...this company is completely unethical as well as incompetent. Everyone that we came into contact with in this company was completely incompetent. I really do not understand how this company stays in business. I am all for supporting independently owned businesses, but the next time I order carpet, I am definitely going to a well established ""big box"" company like lowes or home depot. Company's like Discount Carpet Outlet give smaller independently owned company's a bad name.

Helpful?Flag
rrmetzger

Posted: 5/15/2007

Provided by Citysearch - 
Overall
Poor service, no warranty, disingenious sales

The carpet began to fray three days after the install and after three attempts to get the seller out to fix it (they failed to show up for their appointment three times without calling or notification) they liquid nailed it back together creating a worse looking spot than before. No customer support from Mohawk carpet (said this falls under normal wear and tear) and they refused to do anything about the ribbons that are coming up. Charles, the owner of the shop does not return calls and when contacted berated my wife on the phone for asking them to take care of the problem. We are currently engaged in taking them to court as they are not standing up to their service warranty or the warranty on the product. Do NOT shop here!

They also littered the yard with nailing strips, razor blades, and cigarette butts after the install and left scraps of padding everywhere in the driveway. The worst service and company I have ever dealt with - bar none

Helpful?Flag
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Discount Carpet Outlet

7589 W State Route 73WilmingtonOH 45177

(937) 383-1077

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Discount Carpet Outlet

7589 W State Route 73WilmingtonOH 45177

(937) 383-1077

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback