We have been going to another nail salon in town for several years. Recently, our nail technicians left this salon and opened their own - Holly Nails. They surpassed their customer service and dedication in their own establishment. I would highly recommend them because they are truly dedicated to their clientele and go above and beyond with the services they provide. Their salon is brand new and extremely clean and relaxing. They even offer complimentary beverages to their clients. Its top notch and they really exceeded the old salon's level of service! Now they are even offering 20% discount for mani's and pedi's. Its wonderful and is really one of Wilmington's best salons, tucked away in the Porters Neck area! Well worth the trip down Market Street and far better than the competition!
How ironic that all of a sudden after one person makes a complaint that more start to pop up! (on the same site at that) If you were so annoyed why didn't you ball up and state your complaint then. Sounds fishy to me! Also, if you were raised right and taught to know better when you are in a place of business you need to respect others and keep your voice down where it's not a problem in the first place. You are not the only one paying money for service, people don't want to sit and listen to obnoxious loud people or have to put up with children running around misbehaving! Hire a babysitter!
Outstanding service!! I set an appointment for me and my 4 bridesmaids to have our nails done the day before my wedding. After a mixup with the nail tech that was originally scheduled to do our nails, Maria (the owner) went above and WAY beyond the call of duty and came in on her vacation time to make sure our needs were met! She was happy and sweet and provided drinks and snacks, too! There is a beautiful garden space just outside that my girlfriends and I could sit and chat in. All right there in the heart of downtown Wilm. It helped to make a memorable day for me and my bridesmaids. :)