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Roman Oil Co

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Business Details

Hours:

Regular Hours

Delivery Monday-Sunday

Services/Products:
  • Commercial Services
  • Generators
  • Residential Services
Payment method:
master card, visa
AKA:

Roman Oil Company

Categories:
Oils-Fuel-Wholesale & Manufacturers, Fuel Oils

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Reviews

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02/02/2010
Good Customer - Then Poor service

Used these guys a couple of times and everything went smooth. Then when I was about dry I called and placed my order. next day, no truck. When I called they said they placed my order in for Pike Creek by mistake but would come out the following day. Well, the next day came and still no truck. I called and the person said they didnt have an order form or that it got lost. They didnt seem to care and were really ... view more

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12/27/2009
Great nofrills delivery

If you know how to turn on your furnace, and want to save money on oil delivery use this company. I've used them the last few years and have never had a problem. Like the other guy wrote they come out the next day for delivery come any type of weather. The best no frills (add on charges) around.. they do not service your equipment just deliver oil at a reasonable price.

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/30/2009
Poor Business Management

When the weather got colder couple weeks ago, not sure how much fuel oil I will need, I contacted Roman Oil to have 25 gallons delivered. Soon after I placed my order (within 5 min), I realized that I do not know how to get the furnis going, so I called them back; when they told me they do not have a service dept., I cancelled my order. To my surprise, the driver showed up next morning, which I told the order was can... view more

Was this review helpful?Yes No|Flag Abuse
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Roman Oil Co

111 Race StWilmingtonDE 19804

(302) 888-2300

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Roman Oil Co

111 Race StWilmingtonDE 19804

(302) 888-2300

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