1 stars

juliapjuliapa 02/09/2013

poor customer service

Provided by YPmobile

I called lincoln oil on thurs. The voicemail gave price of $379.00

per100 gallons.I called again and Jenna finally answered the phone

after several attempts, I asked for 100 gallons to be delivered and she gave me a price of $384 per

100 gallons. I told her what I

heard on their voicemail $379 and she put me on hold came back to

the phone and said it was $384 and was changed this morning. I hung up.I thought about it and called back asked for a manager she told me they were busy and asked if she could help, I told her they should the price $379 since the voicemail had not been changed until after she spoke with me. She agreed and set a delivery for Friday at 6pm for $379 per 100 gallon. Today is saturday and there was no delivery on Friday. What a shame to have lied,set a delivery and after all that a no show... i havent used lincoln oil much but i dont feel they can be trusted and with that i may only be 1 person that they have lost my business forever.

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