I had a complaint about how Mr. Rooter charged $320 after posting a coupon for $79 to clear a sewer line, and the company turned around and charged the coupon amount, even though the coupon clearly listed that it was only applicable with "clear access." I got annoyed at what looked like a bait and switch strategy, and they made it right.
Very friendly and on time. They installed a back flow system for us and provided a city permit for yearly inspections. They answered all of my questions and explained how and what they were doing with each step along the way.
Thank you Martin for being quick and honest, I really appreciate it. More over - I appreciate how nice everyone was when I was not at my best (fretting over our broken toilet). Thanks for everything.