I have been a tenant at my current apartment for 6 years; 4 of those years have been under the management of Laura Grijalva and her team at Grijalva Realty. Frankly, I couldn't be happier. My little duplex is not in the best area of town--it's a mid-town duplex, generally nice and quiet, families who work and just getting by the best they can. In my experience with the Grijalva Team, I have been very well treated over the years. When there were some major issues with the apartment itself, Mrs. Grijalva personally set up an appointment to come and inspect the property and to address my concerns. Most of the problems were simply the age and foundation of the building. However, she set her maintenance crew to work on what could be done and the problems were handled in a timely, proficient and professional manner. The maintenance team was very friendly, very responsive, and quite capable of making sure the repairs were done right. The follow-up since that time has been just as timely and professional. Due to the economic times we live in, there have been times I have not been able to make full rent payments all at once, usually due to a job loss and the need to juggle very limited funds between rent and utility payments. Again, I have found the Grijalva Team to be extremely responsive to my needs, more than willing to work with me and very helpful in helping me meet my obligations not only to them but to the owner of the building. It has been one less stress taken off me knowing they really do care about their tenants and their tenants needs. This is not the most glamorous address in town. But I would wager the Grijalva Team is a better management team than those found at the more glamorous complexes. They get to know their tenants; they help out however and wherever they can; they are friendly and they are professional. I HIGHLY recommend doing business with this team of hard working, LOCAL professionals. They are, in my opinion, the best. KEJ, tenant
Property management has been a term that has scared me for years. When I found out that was being transferred to Dallas, I was overwhelmed with a sense of panic. started asking around for recommendations on how to rent out my house. A friend of mine mentioned that he and his wife had purchased a house in Rita Ranch about six years ago. He also got transferred out of town, but ended up back here last year. They rented their house out through Rathbun Realty and had nothing but good things to say about them. I took his advice. I am now in Dallas and Rathbun has been managing my house for the last six months. They had tenants in just two weeks! The women in maintenance were so helpful with getting the house ready, and everything has run smoothly since. Rathbun has my recommendations to everyone!
I've rented from Rathbun for the last 4 years. Since the day I started looking at their houses, the staff has been nothing short of nice & helpful. The quick response & friendliness is actually the reason I'm writing. Any time I submit a work request Rathbun takes care of it. I've had my kitchen sink leak so bad it was running onto the floor. They sent a maintenance guy out that afternoon. The heat stopped working a few weeks ago & Rathbun sent someone out on a Saturday. I've even put in a work request for the doorbell not working. One of the girls called and said they would get it on the schedule but it would be a few days since there were other things that needed to take priority. They came out later that week. Anyway, they've got my vote. They're honest & nice to work with.