Find a business

        More Info

        General Info
        Visit your local Pep Boys Auto Service & Tire Center on 1509 Easton Rd. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
        Email
        Services/Products
        Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
        Brands
        AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
        Payment method
        amex, discover, master card, visa, cash, check, diners club
        Neighborhood
        Willow Grove
        Associations
        AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
        Other Links

        http://PepBoys.com

        https://www.pepboys.com/appointment

        Categories
        Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
        Provided by

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        AM
        Alicia M.
        Edited: 08/23/2018
        Overall

        After an oil change with my regular mechanic my older car was leaking a small amount of oil from the bolt on the oil pan, pretty obvious to find just by looking at it. Since my regular mechanic is 70 miles away, I take it to Pepboys to get it tightened up or the gasket changed so it stops leaking. They called a few hours later and told me that the oil pan is stripped and the whole thing will need a replacement...at the cost of hundreds of dollars. I took the rest of the day off to take the car to my mechanic to get a second opinion. The oil pan is not stripped, the gasket is just bad, anyone with a minimal amount of mechanical ability can tell when a bolt is stripped or not. He did an oil change, problem fixed. He also looked under the hood for me and found this:

        1. The air filter housing was unbolted and open, the bolts were nowhere to be found.
        2. The cover on the battery positive terminal was left off
        3. Instead of just looking at it, they dumped greenish dye into my oil tank for a "leak evaluation", completely unnecessary, and made it impossible to re-use the oil, which we just put in there two weeks ago.

        Keep in mind, my mechanic did a whole work up of the car two weeks ago, and none of this was an issue before Pep Boys touched it, it left them worse than when I brought it in, and they tried to charge me HUNDREDS FOR A PROBLEM THAT DIDN'T EXIST.

        Take from this what you will, at best these people are extremely incompetent, at worst they are liars and outright crooks that think they can take advantage of young women who don't look like they know much about cars.

        Helpful(1)Flag

        Details

        Phone: (215) 830-0633

        Address: 1509 Easton Rd, Willow Grove, PA 19090

        Website: http://PepBoys.com

        People Also Viewed