I thought the Pure color bar would be a great place to get my hair done, needless to say that was not the case! My stylist was Michelle. I went into get high & lowlights in the front of my hair. I explained that I wanted lighter browns, and the specific color blonde ( I'm not into super light highlights on myself). she seemed to understand what I wanted. she revealed my color to me and it was a light brassy color! ( eww) I told her I really didn't like it and that was not my vision of the ideal color. she quickly told me she could fix it, this time I showed her pictures of the color I wanted. A total of 3hrs & 30mins past, and her second attempt is revealed. It looked slightly better. :( but still has a brassy under tone, almost white highlights in some areas, others a yellow orange, my lowlights were close to black! She made the high & lowlights chunky ( which I specifically asked her not to do) I am so upset! This was an expensive visit for something I could of got a friend to do at a fraction of the price!