I had recently purchased a used vehicle from Adventur Chrysler Jeep of Willoughby. The sales experience went smoothly. To keep a long story short, I had problems with my breaks. Of course these are not covered under the power train warranty because breaks incur natural wear and tear. However, I had just purchased the vehicle and could not believe that I was going to be charged for natural wear and tear that I did not cause. I then decided to write a letter to the manager via email. The manager had called me back within 35 minutes of the email, offered to replace the breaks for free, and set me up with a rental at no charge at my earliest convenience! Service with a smile! This is how a business should be run...centered around customer service. As a manager myself, customer service is the hardest obstacle and Adventure Chrysler Jeep undertook this obstacle to exceed my expectations! I highly recommend this car dealership. Marty
I recently had a sound system installed at Auto Sound Security in my new car Willoughby, the car is just a few months old. I checked reviews & complaints from installers all over the Cleveland area before choosing Auto Sound. I even heard from Pro Athletes to trusted them to build custom systems for them. I must say these guys were great! They're professional, paid attention to detail and even surprised me with installation options that looked even better when I got the finished product. Whatever car you have, whatever type of installation from replacing insufficient factory speakers to building your personal sound system, check them out, you will not be disappointed!
These guys are the best.I had them replace the radio in 2005 slk350,not a easy job we had lots of problems but they keep working at it. For that reason I recommend them. They are true pros that stand by there word.If you need any custom sound work Auto Sound it's the only choice. Rick Eberhard