Daughter moving into area, found this store with such an array of stuff to choose from. Needed a headboard first...found one that would match perfectly...thought a little high in price but like to support local businesses. It was marked as a Full/Queen, needed full. Ask if they sell hardware for it, no. Ok I'll get at hardware store. Purchase and load, realize it will need threaded bolts, point this out to Gentleman, because now I need exact size of bolt. He goes through a pile of hardware until he finds one that will fit, to long but correct diameter. He gives it to me to use at the hardware store. Ok, now have hardware. Go to install to frame, holes not even close. It turns out to be King. They do not honor returns or exchanges even when they have it marked wrong! Wouldn't even consider making it right, absolutely all sales final, no exchanges even when they were at fault! Ok, my fault for not measuring, even when I thought it strange to have to keep tailgate down to haul home! Guess I will be drilling new holes for an oversized headboard rather than loose a few hundred dollars...but you know what, shame on them because that was only my first to have been many purchases from them...so really they are the ones that have lost out!!!