My experiences in Rapunzel's have always been of the highest professional caliber,and I have always been treated well, provided quality services, and left completely satisfied. I am amazed at the recent complaint made by the dissatisfied customer who brought into the salon her FOUR VERY YOUNG children, whom she allowed to run throughout the salon, yell loudly, engage in arguments with one another, cry repeatedly, and refuse to heed their mother's meager attempts to rein in their exremely disturbing and inappropriate behavior in a place of business. I was a customer in the salon throughout the stay of this family, and I observed the staff quietly attempt to calm the children by providing them crayons and coloring books repeatedly since the mother ignored the fact that her children were ruining the experience of other clients, creating a serious safety threat repeatedly where staff were working with scissors and heated hair appliances, and basically taking over the salon with their running and screaming. This conduct went on for the majority of an hour. The staff made MANY polite overtures, and I never observed from them any raising of voices or impolite conduct. In my opinion, the review of the mother skews events as they really occurred and does not address her failure to manage and control her children in a public/commercial enterprise. I have never, repeat never, witnessed children behaving in such an unruly manner in a business setting, and I am confounded that the mother blames the salon staff for anything or feels so entitled to infringe on the rights of other customers. She should be apologizing and should have left the salon in embarrassment long before the staff had to intervene!
820 Merrimac Trail Suite-FWilliamsburg, VA 23185
From Business: We are a growing barbershop and salon in the Williamsburg area which offers hair styles/cuts for men, women, and children at a affordable cost to you, and a profess…
This salon doesn't have a receptionist, so all calls go directly into the stylist voicemail. Stylist check messages throughout the day and all calls are returned promptly. The salon is closed most Saturdays, Sunday and Monday so if a call comes in over the weekend it may take until Tuseday to get a return call, but its well worth it! This salons prices are comparable to other salons in the area with stylists of such experience and expertise. I recommend anyone looking for a new hairstyle should call The Last Tangle!
I went in to get a cut, color, and tape in extensions. I had a horrible hair dye from a suppose to be good salon. Jennifer was the first person to see what I meant by my hair being damaged out of 7 salons. She was great, when she did the color and cut I didn't need the extensions any more but my hair is amazing. There prices were way cheaper than any other place, also the only ones that do tape in. Go in ask for jen