Lia Toyota of Wilbraham
2145 Boston Rd, Wilbraham, MA 01095
TollFree: (866) 396-5887
Better Business Bureau
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I have been in several times and have found Cindy Patrick to be one of the finest Service Agent I have ever dealt with at any dealership. She is courteous, knowledgeable, personable, and extremely helpful. It was great to work with her and all of her recommendations were extremely helpful. I will return soon for another service that my vehicle will need and will work only with Cindy Patrick.
I recently had service done on my car and I explained to Jeannie Kalogeras that I needed to be home quickly due to a family health issue, she went above and beyond to see that my service was done promptly. I was on my way home in less than an hour! Thanks for making me feel like a valued customer!
I just purchased a used 2005 Toyota Highlander from them and never in my 60 years have I encountered such a negative sales person offering no help.Still trying to get an Owners manual which Im sure I will never get.Would not recomend this dealership to any-one unless drastic measures would have to be taken to ensure a better understanding of there products that they are selling since the sales person did not even know that the vehicle was a seven passenger not a five passenger vehicle.More training should be given to training there help.