The atmosphere and food were very good. The service was awful. The hostess acted as if she had just had a root canal. We were shown to our table and the menus were dropped on the table. Our server came over approx 15 minutes later and did not tell us anything about the wine list or any of the specials. We ordered our drinks and another 15 minutes went by before our iced tea was brought to the table. Our server took our order and we did not see her again until our food arrived. It felt as though she dropped our food on the table and ran off. She did not return until I got up and asked the hostess to send the manager over with a refill for the tea, more tarter sauce, and ketchup. Another 10 minutes went by and our server finally brought some tarter sauce and had to be asked to refill the tea glasses and bring ketchup. The manager never bothered to come over to our table so he/she will never know that his server cannot handle more than 2 tables! I may give this place another chance since the food was really good. I am very disappointed in the server and the manager.
10096 E 13th St N The WaterfrontWichita, KS 67206
From Business: Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our…
Apparently this is a new owner - so the previous reviews aren't fair to this current owner. I had heard from several that this was the place to go for catfish. I ordered a catfish sandwich special on Thursday for $4.99 and WOW what a sandwich. I could have easily split it! Came out very hot and steaming. Good sauce. Yummy fries. I would highly recommend it!
Try the ceviche, tenderloin sandwich, and they have the best brunch in town. We had excellent service from Kura, & will be back soon!