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Roller City

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Business Details

9

years

in Business

BBB Rating:
A+
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Hours:
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Neighborhood:
Southwest Wichita
Categories:
Amusement Places & Arcades, Ice Skating Rinks, Sporting Goods
Other Information:

Parking: Lot

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Reviews

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Posted: 1/26/2015

Overall
TERRIBLE

My sister had her grandsons birthday party at this place. The most rudest people I have ever delt with in my life. The pizza was 1\2 hour late. Nothing went right and if you went to explain the circumstances to them they acted like they didn't give a hoot. The own

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Posted: 10/13/2014

Overall

I took my kids there many times without any issues. The one time I did have a valid issue the Manager was Rude, Hateful, and heartless. Not only to me but my child as well. My kid called me from Roller City wanting to leave due to some other kids being mean. When I called and wanted to talk to the owner she yelled at my kid saying she didn't have time to talk to her or me!!! So Me and my kids will NOT be spending our money or Time at a Rude UNFRIENDLY PLACE! TAKE YOUR KIDS ELSEWHERE!!!!!!

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Updated: 10/13/2014
Overall
very rude owner

The owner is very rude and their employees. I would never take my kids back their or have a birthday party their.

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oikos

Posted: 5/3/2012

Provided by Citysearch - 
Overall
don't listen to the hype

Ive been attending this skating rink for about 3 years now. all the negative reviews aren't entirely accurate. They have all the rental equipment needed and not in ""unreasonable"" limited supply. People have their ""off""days and don't seem too customer oriented. That is entirely understandable if you've ever worked in customer service. This is a wonderful skating rink and i really like how the dj really gets on the mic and interacts with the crowd. Carousel dj's sound really bored with the annoucement of someones birthday table being ready. Ive been on saturday nights and friday nights and fridays are way better dj hosting wise, but i have yet to have a bad night whether it be a regular skate night or a school night. So please dont mistake a bad attitude for a poor experience. be the parent and let the child know that person is having a rough day. even on ""family"" night. Every person reading this needs to understand that it isn't customer service all the time that makes a bad experience but how you react to it that does. I love this place and i am sticking by my guns

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Posted: 2/5/2012

Overall
I grew up at Olympian skate ri...

I grew up at Olympian skate rink. I used to know the owners, and I have a total respect for what it offered me growing up. My 15 year old daughter and her friend decided to go skating tonight. So, of course I chose to take her there. When I dropped her off, I felt uncomfortable with the patrons of the facility. My daughter ultimately, felt uncomfortable in this environment and decided to leave. Man, this is sad for the establishment, and the memories that could be made there. The times and places do change, but I hate that it has changed for this facility. Parents be thoughtful as you leave you children there.

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Posted: 11/3/2011

Overall
THEY HAVE A GREAT WELL KEPT RO...

THEY HAVE A GREAT WELL KEPT ROTUNDA WOOD FLOOR, FRIENDLY MANAGEMENT AND STAFF, CLEAN RESTROOMS, WELL LIT, AND NATIONAL CHAMPION SPEED SKATERS

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KJ Wynn

Posted: 2/21/2011

Provided by Citysearch - 
Overall
Very Nice

My nephew and I went to Roller City today. Everything was very clean and well maintained. Everyone there was extremely nice. The rules were well posted and enforced which I really appreciated because it kept it safe and fun for everyone. We had a great time and plan to go back soon.

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aannoonnyymmoouuss

Posted: 3/25/2010

Provided by Citysearch - 
Overall
why so rude?!

i decided to take my kids up to roller city a few weeks ago for a family fun activity. we went on a sunday, the ""family"" skate day. when i came to the window to pay there was a woman handing out the tickets and taking the money. from my understanding she is the owners daughter. when i gave her what she said i owed she snatched it out of my hands and rudely threw the tickets out of the opening in the window, i just let it go for the kids. we stayed for the entire skate session and had a great time. the employees were respectful and very helpful with their new ""skate mates"" for the younger ones. the kids had a blast. as we took our skates back up to the front i saw the same woman raising her voice to whom i was told her mother, the owner. seeing her talk to her mother like that made me rethink on if we would come back or not. when i hear a family skate i think of games and laughing not loud angry voices. since then we have not been back. i hope this woman can change her attitude so we can go back to a fun day of skating.


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missy0611

Posted: 10/6/2008

Provided by Citysearch - 
Overall
This place makes little kids cry!!!

Took my boys there for a school skate night & their first time roller skating. Started off nice enough, especially when we learned that there were wider, plastic skates for the newbies or little ones. Problem was that the kids could not wear their shoes with the skates because of the way the toe portion of the skate & shoes were made. We all let them wear them with socks only & made sure they were nice and snug. After over an hour, when the games were starting, the kids with those skates were pulled off the rink & told they couldn't skate unless they put shoes on with them. It was soooo unsafe. Didn't matter that the average shoes would not fit in the skates or that the children were much more dangerous to themselves & others in regular skates. For some of these kids, it was their very 1st time skating & they ended up in tears because they didn't understand why it was ok for most of the night but not ok for the games or the rest of the skate time. The asst manager (son-in-law of the owner) was a MAJOR NOT NICE when I expressed my frustration. I was informed the business only owned 3 pairs of the those type of skates so the other 10 kids wearing them brought their own. NOT TRUE!!!! All of them had rented them from the rink. Was told how unsafe they were without shoes and that he had to look out for my child as I was a ""stupid parent"" that didn't care if my child broke his ankle & then would probably want to blame them. UUUGGHHH!!! Guess it didn't matter that they gave children skates that were for the same foot or that we had to use duck tape (provided by them) to get the straps to stay tightly closed. One would think that since this was a night of ""family fun"", they would not have wanted to make most of the 1st time parents angered or have the majority of children leaving in tears.

If you have any other alternative, please take your children and business elsewhere

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Roller City

3234 S Meridian AveWichitaKS 67217

(316) 942-4555

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Roller City

3234 S Meridian AveWichitaKS 67217

(316) 942-4555

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