1911 N Webb Rd, Wichita, KS 67206
Phone: (316) 682-7554
Phone: (316) 682-8900
TollFree: (800) 259-3591
Landon M Johnson, MD - Moeller Dermatology East
Bohaty, Karen L Moeller Dermatology East
Moeller Dermatology - East
Bohaty, Karen L
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I had been a patient with Moeller for a couple of years, but when I made an appointment last year, I was billed as a "new patient," even though I wasn't. I have repeatedly tried to get this corrected. Talking to their billing office is like talking to a brick wall. I have repeatedly told them I will gladly pay an adjusted billing, but they refuse. They have submitted now submitted my "account" to collections. I am NOT happy. I will NEVER use their services again. PS The treatment I went in for? It didn't work...and I saw the doctor for less than 5 minutes. Not happy.
So frustrating! I haven't been in to the medical side for a few years, but called this morning because I have had a reaction to something and my face looks like it's covered in chicken pox. I was told when I called that they weren't scheduling new patients until May, then dead silence. When I asked if that meant no one was available to see me even though I wasn't a new patient I got a one word response - "No." I've been frustrated with them before over appointments for one of my sons (always calling and rescheduling - it became endless). Done here and looking for someone else who understands that doctors are in the patient service business.
11/09/2011Provided by Citysearch -
After waiting 1 1/2 months for the first opening (hope I don't have a melanoma) I walked into the office on time for my appointment but was told that the person I was to see was not there. They had my work number but no message was left for me. Dr Moeller may be good but I will never find out. I will be going elsewhere where they understand my time is valuable to me.
I witnessed some very unprofessionalism with one of the Drs. or PA's. I did not reallize that is who I would be seeing, as the girl I had seen previously had left the firm.
I at a later date I called to get info on the type of skin cancer I had previously had for another Dr. as that would determine the medicine she would prescribe. Many months later I have still never received that phone call.
Needless to say I do not think I will return.
04/23/2010Provided by Citysearch -
After further discussion with Dr. Moeller's office, it was established that a decision had been made in error by his practice and a sincere appolgy given to us.
Our faith in him and the medical profession in general has been restored and we would highly recommend Dr. Moeller to anyone in need of his services.