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Lauren E.

07/24/2013

Overall
Terrible Service

My finance and I usually eat late at night due to our work schedules. I came through the drive thru after midnight after waiting ten minutes just to pay at the first window the night manager came around the corner to yell tithe cashier in front of the clearly open drive thru window about how they were out of the sweet teas I ordered. The cashier calmly handed me my change and I proceeded to to the second window. There I was told officially that they were out of the drinks I ordered. I asked for coffee in place of the tea I ordered, but there hot coffee machine was "down". I do not often drink carbonated beverages so I asked for a a frozen coffee. and I was told by the manager that was not an option because it is a premium beverage even though the two options I gave were not available. I wish this was the end of my experience I settled on two Dr. Peppers a man pulled up next to me and started arguing with the same manager over a transaction.As the two of them continue to scream at eachother I nearly drive off and leave the remainder of my order. I would rather drive all the way across town to eat garbage than deal with this establishment again.

Details

Phone: (316) 264-5800

Address: 501 E Pawnee St, Wichita, KS 67211

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
GiftCards MobileOffers MobileOrdering Walmart Location WiFi
Payment method
amex, cash, discover, master card, visa
Neighborhood
South City
Categories
Other Information

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

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