I used to hate the car buying process but thanks to everyone at Scholfield Lexus I no longer dread going to the dealership. They made it the best car buying experience ever! I felt like part of the Lexus family before I even bought a car. They went out of their way to make sure that everything was perfect for us. I can't say enough good things about the dealership, the sales people and the service department. Everyone was extremely friendly, not at all pushy, and very knowledgeable about the cars. Now that we have the car we can take it in for free car washes anytime, courtesy car when our car is being serviced and complimentary trips to the airport. They did everything possible to make sure that we were beyond satisfied and they definitely succeeded. I would recommend Scholfield Lexus to anyone who is looking to get amazing customer service, not just while you buy the car, but once you own it!
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My car recently took a crap and I just finalized my bankruptcy and after being denied almost everywhere else I went in last Monday to see if I could get financed on a ford focus they had there, I told them my situation and my desperate need of a car with school coming back up for my kids and after about 5 minutes I was approved for it. If I would have known it was that easy I would have just started here, if I knew about them before then that is . So far the car is doing great and I haven't had any issues with it other then my tire pressure light always staying on but they fixed that as soon as I made it back in there , didn't even have to wait long unlike other car lots I've bought from. I will definitely be going back here and recommending them to my friends. Thank you guys, you really helped me and my kids out with this car.
I was frustrated with the dealership always wanting to up sell service. Sure the oil change was very reasonable, but the list of so called needed repairs confused me. How could my car have so much wrong with it every 8,000 miles? The last list from the dealer I brought to Star motors. They were very knowledgeable and helpful; at no charge they reviewed the list and inspected my car. No pressure only honest straight forward estimate of needed repairs. Yes they did save me some money on some of the repairs, but most important they answered my questions and concerns about the repairs they said, could wait until my next scheduled service. We developed a plan to complete the necessary service in a timely manner.