Ask for Alex Shields as he is very helpful and will get you a good deal. Beware of high pressure sales tactics from the sales manager and the warranties and go in well rested as your head will be spinning by the time the purchasing process is completed.. Alex got me a very good deal on a new car however once I agreed to purchase the car, the problems began from "this offer is only good for the next few hours" and "purchase price only good with financing through Ford" to "warranties need to be purchased at time of purchase". Am cancelling warranties as they are not as represented and that turned into more of a problem then it should.. Alex continues to provide support after the sale, customer service and car care center staff is also helpful and friendly. I usually avoid dealership auto care centers however will be using Ford's.
This was the most enjoyable car buying experience my wife and I have ever had. We saw a used car on line that we wanted and when we arrived in Wichita, it was already sold. The salesman, Peter, showed us other used cars in our price range. he then showed us a Honda Fit because he liked it but told us it was probably beyond our price comfort. We then decided to drive it and my wife loved it. Peter never pressured us into buying but was helpful in answering our questions. We would definitely recommend our friends into coming here to look at cars and would recommend Peter as their salesman.
Wow, what a great experience. These folks are top notch. They treated my Hummer H3 with professionalism and experience. It stinks to have to replace your transmission, but it helps to have caring people that treat you like a person and not a dollar sign! If you need transmission work completed, start here. Oh, and they saved me more than half of what my first quote was from another garage. This family CAN be trusted.