More Info
- Email Business
- Extra Phones
Fax: (910) 640-2800
- Brands
- Ashley, Broyhill, Hooker, La-Z-Boy, Lane, Restonic, Sealy, Tempur-Pedic, Tommy Bahama, bassett, stanley, tempur-pedic
- Payment method
- amex, discover, financing available, master card, visa
- Other Link
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Reviews
09/07/2015
I have a whole house of furniture from Cox Furniture in Whiteville. I do not recommend this business to anyone who expects any customer service after the sale. On of our handles broke on a dresser and I went to Cox Furniture to get a replacement handle. I was to told to bring the broken handle in and hey would get me a replacement handle. When I returned with the broken handle, I was told to bring them the label from the back of the dresser and they could get me a replacement handle. This is all well and good if you live next door to the business but if you live in Fayetteville and go out of your way when you return to the beach, it is not worth it. The sales person was too interested in getting back into his rocker and resting instead of helping me. Customer service is dead at this business and don't be fooled. I informed the sales person what I was told and he just looked at me like I was crazy. Once you write the check, they do not have time for a little sale. If one person does not buy from here, I have accomplished a good deed. Please spend your money where you can get good customer service after the sale.
Details
Phone: (910) 640-2900
Address: 1423 N Jk Powell Blvd, Whiteville, NC 28472
Website: http://www.coxfurniturewarehouse.com