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A & K Appliance Service

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Business Details

Hours:

Regular Hours

Sat - SunClosed

Extra Phones:

Phone: (303) 985-1952

Primary Phone: (303) 985-1952

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Brands:
dishwashers, general electric, microwaves, refrigerators
Payment method:
discover, visa, mastercard, amex
Neighborhood:
Kipling
AKA:

A & K Appliance Svc

A and K Appliance

Categories:
Major Appliance Refinishing & Repair, Major Appliances, Small Appliances
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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Posted: 11/24/2014

Overall
Excellent Customer service!

I couldn't be happier with A & K Appliance. My mother recommend them (she had purchased a HE washer & dyer and fridge from them). Our gas stove needed repair and they were quick to repair it and answer all my questions. Their knowledge and friendly attitude really eased my mind. I plan to use & recommend them for all my friend's and family's appliance repairs & purchases. Great prices and excellent customer service.

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Posted: 11/12/2012

Overall
I've always had good service w...

I've always had good service with this company. Alan is awesome and so is Kevin. Keep up the good work guys. I will also keep referring you guy to everyone I know. If I leave this management company or transfer to anther property I'll keep using you.

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Posted: 12/20/2011

Overall
Horrible professionalism showe...

Horrible professionalism showed by the owner when performing a warranty call on a new building. He tried to charge for a very simple fix that could have been handled over the phone by his team. I let his service guy know that I would not pay for a service charge that I was never quoted when he said he would come out to do the warranty work. When the owner called me back to speak to me, he informed me that if I wasn't paying, he was cancelling my warranty and then hung up the phone before I could reply. No conversation whatsoever about possibly halving the cost for the shared negligence of the situation. Which means, I didn't read the owners manual and he didn't ask the simple question before creating a service ticket, and didn't quote me a service charge if there was no warranty work to be done.

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claimed iconBusiness Response.05/21/2012

Warranty issues were from customer not reading owner manual. Manufacture covers defects in materials only. Customer stated to our tech he would not pay and we felt he was in the wrong and contacted him to resolve issue. We are sorry but cannot run free service calls. The owner of this building has used us for a very long time as we handle his work with good honest service. We have been around since 1977 working with the best customers in Denver. We feel bad this customer had to complain this way and have tried to contact him by phone. Thank you, Alan

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Posted: 7/1/2011

Overall
This is the worst company I ha...

This is the worst company I have ever had to do business with. They are very rude and are unable to even stay on schedule or even call to say they would not be able to stay on schedule. I took an entire day off from work to have a washer delivered and they did not even remember that they were to deliver a washer. Do not do business with people, they are unprofessional.

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claimed iconBusiness Response.05/22/2012

We dropped the ball on this one. While we were nt rude this call was not sheduled in and we tried to handle as soon as we realized it was not completed. Thank you, Alan Houghton

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A & K Appliance Service

9335 W 44th Ave Ste AWheat RidgeCO 80033

(303) 394-4888

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A & K Appliance Service

9335 W 44th Ave Ste AWheat RidgeCO 80033

(303) 394-4888

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