In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Westlake Village Inn Hotel

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

Resort in Westlake Village, CA

Regular Hours

General Info:
Westlake Village Inn provides a range of accommodation and dining services for its guests. The inn has rooms and suites that feature coffee makers, makeup mirrors, hair dryers, televisions, wireless Internet access, and irons and ironing boards. In addition, its suites feature fireplaces, vaulted ceilings and bathrooms with Jacuzzi tubs and double sinks. Westlake Village Inn operates a more than 14,000-square-foot facility for various special events and occasions, such as wedding receptions, business meetings and social gatherings. The inn also provides concierge and business services. It operates restaurants that feature indoor and outdoor fireplaces, patio dining and live music, as well as serves a variety of lunch and dinner options. Westlake Village Inn offers a selection of private and group yoga classes.
Sponsored Links
Payment method:
all major credit cards, discover, amex
Wedding Chapels & Ceremonies, Lodging, Motels, Convention Services & Facilities, Banquet Halls & Reception Facilities, Hotels, Wedding Reception Locations & Services, Meeting & Event Planning Services
Other Information:

Parking: Lot

Wheelchair Accessible: Yes

More »

Less »


Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


Posted: 6/14/2012

Provided by Citysearch - 
Editorial review from Citysearch

such a cute sweet place.

Was this helpful?YesFlag Abuse

Posted: 12/7/2009

We stayed here for a week for ...

We stayed here for a week for a golf tournament thingy. The staff was friendly and the room clean. We have greatly enjoyed our stay. The Monday-Friday hot breakfast is good. The weekend version is okay, but more just a basic continental breakfast. The pool and jacuzzi area would be nicer if they didn't pipe in the radio so loud out there. I think that someone must have decided it added "ambience", but it does not and lounging or swimming in that area would be better if it were more peaceful.

Was this helpful?Yes
Flag Abuse

Posted: 1/23/2009

Provided by Citysearch - 
Treated very poorly by management and staff

We have known about this hotel for quite some time and finally thought we would come down to see how it is for a romantic getaway weekend.
Once we entered the lobby to check in, we were treated so poorly that the woman (with the accent) at the front desk made my fiancee cry out of frustration and sadness that this woman caused.
The reason was that they insisted that we did not make a reservation and would not check records then finally DID and found the reservation.
Once we arrived in the room, it was NOT the room we paid for but the lowest quality room. We reserved a suite.

This angered me so much that I had to sort this out with management.
The manager came out and apologized and offered gift certificates to the neighboring restaurant and more. we did not receive anything. Period. They outright lied to us. Remember we were paying a lot of money for our room. They did not care a single bit.
They sent us to another room which had not been maintained and we called management and they came and did something, but was actually nothing.
We ended up letting this all go, so we could enjoy our weekend.

We do not recommend this hotel if you would like to ensure a customer-oriented environment.
The next day, the tub still was clogged after a second attempt to get it unclogged through a new staff member as the one with the accent was not there at the time. SHE did indeed send us a bottle of wine and apologies for our troubles.

Property is lovely and worth visiting, but not if you believe you deserve good service. Hopefully they will read this and change their ways IMMEDIATELY.

Was this helpful?YesFlag Abuse

Posted: 6/17/2008

Provided by Citysearch - 
Great Wedding Host Hotel

My husband and I got married at a vineyard/ranch that did not have a hotel. We decided to use the Westlake Village Inn as our host hotel because of its Napa Valley like charm. The rooms are excellent, the restaurant and the bar are great and generally speaking the service is good. I would have given them 5 stars, but I felt they could have been a bit more responsive to my phone calls as we did have a block of 38 rooms and I think that they could have given us some kind of comp on our room considering we brought them so much business. It really is a great hotel to host groups. They have fantastic grounds and the setting is beautiful. It is much different than the traditional Hyatt down the street.
If you are getting married, I suggest getting the Deluxe Golfview Suite. The room is huge and if you get your hair and makeup done there, you can fit all of your bridesmaids (I had 10, plus a mother and 2 flower girls) in the room quite comfortably. Before you leave, just have housekeeping come in and turn over the room so that it is ready for your wedding night.

Was this helpful?YesFlag Abuse

Posted: 5/9/2008

Provided by Citysearch - 

The staff at this property is totally arrogant and treats you like you should be glad that they gave you the privilege of using their facility. If you have any problems or concerns their attitude is ""too bad."" My wife and I were going to renew our vows at their property and had signed a contract in on January 28th, 2008. Two weeks later, due to a personal challenge, we needed to cancel our arrangements. In spite of the fact that our ceremony was going to be on August 16th, (7 months later) they refused to refund our deposit. Every time I call, I get the run around, they do not call back, and are generally rude when you do actually get through. I would encourage anyone to find a different location to conduct your services as there are many places in LA to choose from.

Was this helpful?YesFlag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Westlake Village Inn Hotel

31943 Agoura RdWestlake VillageCA 91361

(818) 889-0230

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Westlake Village Inn Hotel

31943 Agoura RdWestlake VillageCA 91361

(818) 889-0230

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!