In mybookShopping Collection (edit)
Added to your shopping collection.
Removed From mybook!

We took this business out of your shopping collection.

Half Price Books

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

10

years

in Business

Hours:

Regular Hours

General Info:
Half Price Books Westerville - Westerville, Ohio - Buy and sell new and used books, CDs, LPs, DVDs, comic books, textbooks, magazines, electronics, games, nostalgia, stationery and more!
Sponsored Links
Payment method:
amex, cash, check, discover, master card, visa
Location:
Westerville Shopping Ctr
Categories:
Used & Rare Books, Book Stores, Music Stores, DVD Sales & Service
Other Information:

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Below Average

More »

Less »

Provided by

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 5/11/2014

Overall

The customer service here is HORRIBLE. I dropped off 30 items including the new fallout boy cd, a blu ray dvd, and 3 books from barnes & noble. The young girls working the repurchasing desk were giggly & unprofessional from the start, so my expectations were low from the beginning. After waiting 10 minutes they told me they would offer me $10, to which I said "no thanks." When I asked the girl about the individual pricing breakdown, she seemed short and said we'll offer you $10 for these items only. In reality, I was inquiring to see whether one of the items was being purchased for $5, b/c then I would sell the individual item as needed. However, I soon realized they aren't interested in paying normal amounts for your items, and generalize instead so they can rip you off.

When I returned home, I called to speak with the store manager about my experience. I found out quickly the Manager is also unprofessional. I told her several of the dvds I was selling are currently in store for $5 a piece. She then proceeded to tell me they donate some items so they can't offer as much money. So I'm supposed to give you my items for free? lol I don't think so.

When I told the Manager pricing was a separate issue, and her staff was unprofessional she instantly got defensive with me. Wouldn't a normal manager say we apologize for your experience, we appreciate your feedback, and will look into the situation? Guess that's where the staff learns their behavior. Needless to say I won't be returning :)

Was this helpful?Yes
|
Flag Abuse
Updated: 5/11/2014

Posted: 4/8/2010

Overall
Awful Customer Service

I always have goodluck with Half Price Book stores but with this particular half price book store I got the worst customer service I could ever image. I stopped looking for what I needed and just walked out. Don't waste your time with this particular location and drive to any other location.

Was this helpful?Yes  (1)
|
Flag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Half Price Books

561 S State StWestervilleOH 43081

(614) 776-5551

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Half Price Books

561 S State StWestervilleOH 43081

(614) 776-5551

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback