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Half Price Books

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Business Details



in Business


Regular Hours

General Info:
Half Price Books Westerville - Westerville, Ohio - Buy and sell new and used books, CDs, LPs, DVDs, comic books, textbooks, magazines, electronics, games, nostalgia, stationery and more!
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Payment method:
amex, cash, check, discover, master card, visa
Westerville Shopping Ctr
Used & Rare Books, Book Stores, Music Stores, DVD Sales & Service
Other Information:

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Below Average

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Posted: 5/11/2014


The customer service here is HORRIBLE. I dropped off 30 items including the new fallout boy cd, a blu ray dvd, and 3 books from barnes & noble. The young girls working the repurchasing desk were giggly & unprofessional from the start, so my expectations were low from the beginning. After waiting 10 minutes they told me they would offer me $10, to which I said "no thanks." When I asked the girl about the individual pricing breakdown, she seemed short and said we'll offer you $10 for these items only. In reality, I was inquiring to see whether one of the items was being purchased for $5, b/c then I would sell the individual item as needed. However, I soon realized they aren't interested in paying normal amounts for your items, and generalize instead so they can rip you off.

When I returned home, I called to speak with the store manager about my experience. I found out quickly the Manager is also unprofessional. I told her several of the dvds I was selling are currently in store for $5 a piece. She then proceeded to tell me they donate some items so they can't offer as much money. So I'm supposed to give you my items for free? lol I don't think so.

When I told the Manager pricing was a separate issue, and her staff was unprofessional she instantly got defensive with me. Wouldn't a normal manager say we apologize for your experience, we appreciate your feedback, and will look into the situation? Guess that's where the staff learns their behavior. Needless to say I won't be returning :)

Updated: 5/11/2014
Awful Customer Service

I always have goodluck with Half Price Book stores but with this particular half price book store I got the worst customer service I could ever image. I stopped looking for what I needed and just walked out. Don't waste your time with this particular location and drive to any other location.


Posted: 11/16/2007

Love it

Take my grandkids there it's great for them too

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Half Price Books

561 S State StWestervilleOH 43081

(614) 776-5551

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Half Price Books

561 S State StWestervilleOH 43081

(614) 776-5551

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