I use this taxi service frequently and exclusively because of the quick and efficient service. Dispatchers are very helpful and almost every driver is friendly and good at what they do. Never had a taxi come late or not arrive at the airport at the time stated. Today I had a really bad arrival as my luggage was lost at the airport and I had to remain there until a second plane landed with my luggage. Unfortunately my luggage wasn't on that one either and the airline eventually said they would deliver it when found. Stuarts dispatcher was very understanding and supportive and kept the cab waiting until I could leave the airport at 4:30. Even though the arrival time was 2:15 the cab came when I called as he was waiting nearby for me to be ready. I was told there would be no extra charge because of the "bad day" I had. Now thats a cab company.
although this company is the most popular taxi service in Westbury the dispatchers are extremely rude and disrespectful. They do not know how to talk to people and they like to hang up the phone before you can finish speaking. Most of the drivers are ok but i will not be using this company anymore due to the fact that i do not like the rudness and disrespect and i spend $100 a week with them
Very good pick up and drop off, very customer friendly. Nice dispatchers and drivers.