People complain a lot about the wait, but the reality is that if you could walk right in and be seen, the place would go out of business as many of them do. Yes, I waited two hours this morning as Mondays are exceptionally busy. I have pink eye and needed a prescription. The doctor is awesome as is the staff. I have been here a few times and have nothing but great care. The reality is that my doctor isn't going to see me on a moments notice and the wait in any emergency room is going to happen. And this place is FAR from dirty as one poster claims. It is very clean and pleasant. AND they offer you a fresh baked cookie at the front desk. It's a valuable place when you need an emergency visit.