In mybookHealth Collection (edit)
Added to your health collection.
Removed From mybook!

We took this business out of your health collection.

Doctors Express

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

The Right Care. Right Now.

Regular Hours

Extra Phones:

Fax: (413) 276-0282

Sponsored Links
urgent care, x-rays

AFC Doctors Express

AFC Doctors Express Urgent Care West Springfield

John A Kealy, MD - Doctors Express

AFC Urgent Care West Springfield

Urgent Care
Other Information:

By Appointment Only: No

More »

Less »


Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!



I visited yesterday with my 89 year old Mother who deals with UTIs regularly. The gal at the front desk with the dark hair is so lovely and kind.! She knew my Mom right away and assured me we would be in and out quickly. She was so compassionate and attentive.
The nurse we saw was fantastic, I wish I had gotten her name. Again, kind and so understanding that my Mom is adverse to getting her temp and blood pressure taken. Thank you for being so kind!
Dr Aleem, what can I say? She is just spectacular! Kind, compassionate, thorough, and timely. Such a lovely doctor to have in that are a lucky organization to have such a caring and knowledgeable doctor on your staff. Thank you Dr Aleem for your gentle kindness.
I would recommend this office without hesitation!



People complain a lot about the wait, but the reality is that if you could walk right in and be seen, the place would go out of business as many of them do. Yes, I waited two hours this morning as Mondays are exceptionally busy. I have pink eye and needed a prescription. The doctor is awesome as is the staff. I have been here a few times and have nothing but great care. The reality is that my doctor isn't going to see me on a moments notice and the wait in any emergency room is going to happen. And this place is FAR from dirty as one poster claims. It is very clean and pleasant. AND they offer you a fresh baked cookie at the front desk. It's a valuable place when you need an emergency visit.



All of the terrible reviews about this are right! I should not have come here! And neither should you! The wait was 2 hours in the lobby and then being shuffled between triage and the lobby again totaled 3 hours. Needed a simple X-ray and was told I would have to wait since the tech "ran across the street". Can't say much for the rest of the staff. Yes I can! Unpleasant and rude. There was nothing express about this place, so unless you have all morning to sit in a dirty lobby and be treated poorly you should come here. I won't be returning to this location or any doctors express ever ever again!!



Usually faster than expected. Extremely courteous and professional. The complete opposite of the crazy ER rooms


If I could give no stars I would! This place is awful! There in it for the money and do not show any compassion for patients. Wait for your PCP or go to the ER! Doctors Express is not worth your time or money!!!!

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Doctors Express

18 Union StWest SpringfieldMA 01089

(413) 276-0282

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!