I've gone in to this Cuts By Us on 3 seperate occasions. The first time I took my 4 y/o daughter in for her first haircut and we saw Denise. She was very pleasant and was chatting and playing around w/ my daughter as she cut her hair. This helped SOO much as my child is a special needs child and was a little scared. I had simply asked to have the dead ends trimmed (ok she was 4, her hair was to her bottom and never been cut before, I fully expected a good 2-3 in would be cut off b/c there was alot of dead, dry hair needing to come off) and her hair needed to be cut so it was even and not so many random lengths. 20 min later she declared she was done... ummm... she'd trimmed maybe 1/2 in off total and insisted that was all that was needing trimmed. I asked about it being evened out on the ends and was told that 'due to her hair being curly it looks to be different lengths, but it's not' Annoyed that I just wasted my money on a cut that was not satisfactory, I took my child home. About 2 months later I took my other daughter in for a trim and was seen by a man, Ricky, who was amazing! He trimmed her hair and insisted how she was going to look just like a princess, etc. She loved every minute of him doing her hair. He was great! Trimmed it beautifully and she left so proud of her new cut. Because we were so impressed w/ him, two days later I took my 4y/o back in to see him. Again great haircut, he got rid of the 3 1/2 in of dead hair that needed trimmed.. which should have been taken care of the first time!! She now has much healthier looking hair! I wouldn't even give a single star based on the cut by Denise, however due to the great job Ricky did, I can make it up by giving this place 3 stars. I will probably not return again for anything shy of a trim for my kids.
I have VERY curly hair and when I moved to Pensacola a few months ago I was dreading the long and horrible process of finding someone who can handle my unruly hair. I had heard of the Ouidad process for cutting curly hair and so I looked up salons that were certified to do this in the area and Self Salon popped up so I made an appointment. From the moment I walked in, I was treated like a queen--the staff was fun and friendly and made me feel very welcome. They did a deep conditioning treatment and then Pam did the Ouidad cut. She took her time and worked very carefully even though my hair is super thick. My hair has never felt this luxurious. It is managable and the curls are soft, yet defined. Believe me when I say that Pam worked a MIRACLE with my coarse, curly hair. I will proudly recommend this salon to friends and strangers alike! Do not hesitate to make an appointment here--it is worth every penny!
Teresa is amazing and super friendly! I wish I could remember everyone's name that was working at the time. A very welcoming atmosphere. I went in because my hair was a disaster, not unhealthy, just long and no shape. I went in without an appointment, was seen right away and described what I wanted. And no more than 30 minutes later I had EXACTLY what I wanted. My hair is naturally, curly as can be, but I straighten it all the time. She was able to cut my hair (while wet) into a shape that works the way I want it to when straight. And this is the first time I don't have to get it fixed at all. I cannot tell you the last time that I didn't end up having to pay for 2 cuts because someone messed it up, so it's a big deal! So a Huge Thank You to Teresa! She knows her stuff! And to the other cosmetologists that were there, Thank You for being so friendly to myself and my daughter while she waited for me.