Mister Formal

WORST COMPANY, I have ever dealt with. Does not even deserve a rating of 1. Rented a tux, had a hole in the crotch area which got much bigger throughout the night. Contacted the owner, George, who tried to say that my son must have put the hole in the pants while putting them on. He continued to explain how the place he rents from checks everything, however, no where in the conversation did he apologize or offer anything to rectify the situation. When we asked for a refund, he hung up on us. We called back several times and he didn't answer the phone.



Speaks volumes about a company when the owner hangs up on the customer and tries to put the blame on the customer instead of taking responsibility for the quality of their product

horrible experience . the tuxedos were cheap and not clean. they had my order wrong and nothing matched. the new owner is very rude . horrible customer service

Hands down Mister Formal best tuxedo shop in West Palm Beach. Wonderful service, friendly and helpful. My fiancé and I will definitely be recommending Mister Formal to all our friends and family.

My visit to MIster Formal reminded me of the old days. Just plain old good customer service.