If you don't want to be at work don't answer the phone. I I would fire you with the attitude you had, and maybe that's why you didn't speak your name. But whoever you are you would be looking for another job if I were your boss!!! Shakira your supposed manager is horrendous... I waited for food for over an hour she was rude when I answered the phone... She said the driver tried to call me which is a lie his name BTW is Michael I have ordered from this store numerous times... There are directions to my home in your computer... I asked for corporates nu. Very she told me she went giving me anything cause I was just going to complain... I will no longer ever use this store or any other unless she is removed and your customer service is redeemed!!!!! And I will still contact the corporate offices!!!