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Dr. Glenn Figueroa

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Business Details

7

years

in Business

Hours:

Regular Hours

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AKA:

Figueroa Glen

Categories:
Physicians & Surgeons, Physicians & Surgeons, Internal Medicine

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03/05/2012
Seems to be a very good Doctor...

Seems to be a very good Doctor. He was recommended by a friend,.

On prior visits I had no problems and felt good about the experience.

On my last visit, I waited over an hour for my appointment. While we waited, another elderly gentleman came in for his wife's lab results. He waited by the window for a long time. Finally he knocked. They told him to sit down and they would call him when they were ready for him. After some time he asked again and was told to sit back down and they
...view more would call him when they were ready. She was very irate and told him he should have called first. They were to busy. Seemed to me that they could have used the time they took selling girl scout cookies and cookie dough, this happened several times, to tell the old man his lab results. I guess between the treatment for him, for myself and the fact that there were still people who were there when I got there, I got mad.

When they finally called me, I asked why I had waited so long, I was told "because we had a crazy morning" When I asked for a better explanation I was told I could leave if I wasn't happy. So a very spirited exchange took place.

I am a senior citizen and I have come to expect to be treated with rudeness and disrespect from some health care workers. However not to this extent. This place went beyond the usually loud speaking and disregard for my self respect. They are paid by medicaid, but I didn't ask them to do it. A medicaid patient should receive the same respect and treatment as everyone else.

Turns out the rude person at the window was the Doctor's wife. I knew that this would always be a problem for both of us. It was easy to tell who wore the pants in that family. So I left. They were as happy as I was. Now I have to go to another PCP and have all the tests and examinations done again. At public's expense.

Don't go here if you expect to be treated with respect and dignity.
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claimed iconBusiness Response.05/09/2012

THIS IS NOT HOW THIS WENT DOWN THIS OLD GUY CUSSED AND SCREAMED BECAUSE , WE WERE VERY BUSY . WE HAD A COUPLE OF WALKINS AND WE FELL BEHIND LIKE ALL OFFICES . i told the man and his poor wife how sorry we were he did not care . he screamed at our nurse and shook his finger in her face I ask him to step away from her are I would call the law . Then he started screaming at me THE DOCTORS WIFE , THEN I WENT AND GOT GLENN THE DOCTOR THE MAN SAID HE WOULD CALL THE SENATOR OR SOME MESS. THE DOCTOR WROTE OUT HIS WIFES MEDS AND HE WAS TOLD OVER AND OVER WE WERE SORRY FOR HIS WAIT . NO ONE CAN COME IN THE A PUBLIC PLACE AND ACT LIKE THAT HE SCARED EVERYONE . SHE POOR WIFE NEVER SAID A WORD SHE MUST HAVE GOT THAT HAND IN HER FACE BEFORE ALSO . WE LOVE OUR PEOPLE AND FRIENDS THAT COME TO SEE US .SO SORRY PEOPLE ACTED SO UGLEY THEN BLAM OTHERS. SIGNED LIZZIE FIGUEROA

This listing has been claimed by a business representative.
02/27/2012
my doctor...

he is my PCP and today is my firat visit! hope what ive heard about him being kind and caring is true!!! ill let yall know!

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Dr. Glenn Figueroa

206 McMillan Rd , Ste AWest MonroeLA 71291

(318) 855-4062

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Dr. Glenn Figueroa

206 McMillan Rd , Ste AWest MonroeLA 71291

(318) 855-4062

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