I am so pleased we were referred to Donna’s shop, A Bride’s Dream for alterations. Only regret I have is not knowing about her shop before I bought a dress. I already bought the prom dress somewhere else and she was just as professional and caring with her dress as if we had bought the dress in her shop. My daughter is plus size and everywhere we went to treated her as such and seemed to be bothered when helping us. Donna treated my daughter no different than the size 4 customer that was before us. We were even told where we bought the dress that alterations were not needed even though we specifically asked for straps to be added. Donna shortened the dress by two inches, which was needed, and added the straps without hesitation. They even made the straps just as beautiful as they were functional. The dress is a princess style dress with many layers and a corset back. She took the time to show me how to straighten the layers evenly and to tie the corset properly.. Excellent prices and outstanding customer service is the reason Donna’s shop will be the only place I ever shop for a formal dress for any reason from this point forward as well as alterations of any kind.
4175 Lyndon WayLouisville, KY 40207
From Business: Charlotte's Web is the orginal and largest furniture consignment store in St. Matthews. Since 1998, we have provided an endless array of furniture and decorative ac…
You need to shop this AWESOME boutique! Donna and her staff are WONDERFUL! I have purchased 4 gown from Donna and have be blessed to have her do last minute alterations for my daughter's from gowns to dance costumes. Her prices are amazing and the one of a kind cumter service that we recieve is unique! I have been to other dress shops and have been let down by high price and bad service. I will contine to ONLY shop at A Brides Dream for all of my daughters pageant gowns, school dance dresses and all of our steamstress needs! I have read the the other review listed and in plain sight they state that there was a misunderstanding on the customer's part and Donna went above and beyond to make things right and it shows they also have made other reviews on this site.. Hmmmm makes a wise person think. In closing if you need the perfect gown at the persfect price and OUTSTANDING customer service then this should be your first stop and I promise it will be your last!
THE EXPERIENCE I HAD WAS AWESOME!! I went to A Brides Dream to look at pageant dresses.(My friend Juliauna told me about it!) I was assisted with finding dresses by my Ms.Donna and another member of staff. She helped me find georgous dresses! i loved most of the dresses but I limeted myself to two dresses! Ms.Donna showed me two dresses that I looked at on the hanger and said "No I dont want to try it on." Both of those dresses are the dresses I choose to buy! The customer service was amazing! I couldnt believe people at a bridle store could be so nice! Ms.Donna will definatly see me again! She was so nice she was not rude or she did not urge us to buy the dress. I have seen other comments that say "The service was terrible!" or "Ms.Donna is so rude and cheap!" Ms.Donna is a nice women and I know she would never mess up a dress on purpose and charge to fix it. -Aliyah