On my visit to the shelter on March 2, I witnessed two incidents of animal mistreatment by the proprietor.
Her solution to disentangling the claws of a cat from a visitor's jacket was to pry & swat the cat's paws with a stick, obviously stressing out the cat even more, & upsetting those of us who witnessed this behavior.
Shortly thereafter, her solution to stopping two cats from fighting was to come in between them & kick them.
There were other red flags- two traumatized animals in cages by the front door & cats in cages in the back room that the volunteers blocked me from getting close to.
Several of the cats did not respond to my catnip- very unusual for a cat- they seemed unwilling/unable to rouse themselves- in the middle of the day- also unusual cat behavior.
I filed the above complaint with the BBB- they closed the case because the business refused to respond- another reason why this business should be shut down.
A shelter is where one should be safe.....