Unlike the other review I did not get the help I should have. Took dog to vet on Saturday and it was sent home. A few hours later called when dog was getting worse. Was told by a different vet in the same office that my dog should have never went home. Called an hour later when she was getting worse and they would not answer my call. Wife called on cellphone hours later (while at the emergency room) and got an answer on the second ring (I left message after message). Wife was told to go to Lexington or Winchester to get help even though they have emergency service. She called me back and I told her the dog was getting worse. As they were telling my wife the dog would hold until morning (when someone was in) and as she begged them to open the door my dog was dying in my arms. Talked to them about the $300 they said I owed for the visit I had and was told I still owed it by the office manager (wrote check wrong and they were hold it). I paid them because unlike them I am a person of my world. So it was about the money and even though I had 3 vets including one in their office say they messed up (“she is entitled to her opinion” office manager) on my dog they still say I had to pay the bill. Would not lower it even a little. So $297.50 or $290 and 30 pieces of silver (quarters). One star is way too good for them.